Renaissance Partners

Turnaround and Performance Improvement Advisors


2017 ACG Awards Banquet FlyerFOR IMMEDIATE RELEASE




South Florida, March 23, 2017. The South Florida Chapter of the Association for Corporate Growth (ACG-South Florida) announced today that it will award its’ Outstanding Growth Company of the Year, Emerging Growth Company of the Year and Transaction of the Year at a cocktail reception, awards dinner and post event reception at the Westin Fort Lauderdale, Florida, on Cypress Creek Rd. on June 15th beginning at 5:30pm.


ACG South Florida President Ari Roloff praised the future award winners as models for success in today’s economy. He stated that “winners of these awards exhibit broad based growth strategies and excellent execution. ACG awards signify exemplary and visionary leadership, community involvement and a record of above average growth”. Key event sponsors will join ACG South Florida in presenting the awards.


Founded in 1954, the Association for Corporate Growth Inc. (“ACG”) is the premier global association for professionals involved in corporate growth, corporate development, and mergers and acquisitions. ACG has over 14,500 members from corporations, private equity, finance and professional service firms representing Fortune 500, Fortune 1000, FTSE 100 and middle-market companies in nearly 60 chapters in North America, Europe and Asia. Leaders in these firms and organizations are focused on building value and they belong to ACG. They recognize the value of networking and building relationships that can help them generate profitable growth. ACG serves 90,000 investors, executives, lenders and advisers to growing middle-market companies. ACG's mission is to drive middle-market growth. 75% of ACG members report that they have done business with fellow members. This return on investment has made ACG the most trusted and respected resource for middle-market dealmakers and business leaders who invest in growth and build companies


ACG-South Florida is a vibrant, growing chapter with over 150 members in Miami-Dade, Broward and Palm Beach counties. This chapter holds meeting throughout the year featuring prominent speakers and panels focused on business and growth related topics that alternate across the three counties that represent the geographical diversity of its membership. ACG-South Florida also co-sponsors the annual Florida Capital Connection Conference slated for November 8-9 at Grand Hyatt Orlando. This conference brings together leading capital providers, M&A professionals, intermediaries, corporate executives and service providers. Information can be obtained at the ACG website.


Information about the Awards Banquet, including sponsorships, advertising and registration, plus other future events, can be obtained from Ari Roloff (954-732-1291), Chapter Executive Lisa Tineo (305-343-2676; This email address is being protected from spambots. You need JavaScript enabled to view it. ) and Thomas Hicks (954-415-639; This email address is being protected from spambots. You need JavaScript enabled to view it. ) and from the ACG-South Florida website Forms for purchases of sponsorships, tickets and program/journal ads are available from the website. ACG member tickets $135; non-members $175.


For Additional Information Contact:

Thomas H. Hicks



This email address is being protected from spambots. You need JavaScript enabled to view it.


Lisa Tineo

Chapter Executive

ACG South Florida


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20533 Biscayne Blvd. #342

Aventura, FL 33180



Tuesday Evening, under the stars
December 6, 2016
6:00pm to 8:00pm
Lauderdale Yacht Club
$65 for Members
$80 non-members and all at Door
Renew or Join CFA NOW and receive all of the benefits of CFA membership through 2017 AND attend the Holiday Event for FREE!!!
2017 CFA Membership PLUS the event for $150!!
CFA 2016 Holiday Run

To Our Business Colleagues

As a Board Member of ACG South Florida I would like to invite you to register for our ACG Private Equity Wine Tasting and Holiday Party at the Tower Club on December 15th.

The event will have over 28 outstanding premium wines to sample as well as delicious hors d’oeuvres and  cocktails featuring Golden Moon Distillery!

You can register yourself at:

Or, let me know if available and I will confirm you personally by having Lisa Tineo our Chapter Executive contact you!

Best regards!

Tom Hicks

Private Equity Wine Tasting Event

Thomas H. HicksReprint from SGB June 5, 2000

History Lesson

Every retailer seeks to offer outstanding customer service. Millions have been spent on the latest “buzzword” laced programs developed and run by zealous HR and store operations operatives. Many companies have dispatched throngs of personnel to Disney and other seminars and training projects pledging to return immediate impact on sales through friendly, knowledgeable, courteous and prompt service. Countless hours have been consumed to train, brainwash and indoctrinate unwilling, un-motivated, non-believing people in the ways of the retailer and its commitment to outstanding, customer service.

What does it all mean? Why do we still do it? What can we learn from the past and from our wasted capital? What and who do we admire for its service and why?

What remains valid is the retailer’s continued desire to:

  • win and retain customers
  • meet or beat service expectations
  • build a consistent image in the customers mind
  • create long-lasting top of mind positive awareness of the business

Define it

In this column we’ve focused much attention on branding of store and creating long-lasting enterprise value. We’ve looked at businesses that have achieved “store as brand” identity. Most if not all have good customer service in the eyes of the consumer, whatever the definition of good may be.


Read more: Select and Train for Customer Service Excellence

Thomas H. HicksReprint from SGB (August 23, 2000)

Establishing and maintaining customer relationships has always been crucial to a retailer’s success. But now, more than ever, companies have realized that in order to succeed in the information age, they must do more than offer generalized coupons, promotional events and price discounts. Consumers around the world want to quickly find the merchandise they want at an attractive price, in-stock, and they want to be recognized and feel that they can consistently rely on that organization. In short, the consumer wants to be a retailer’s main priority. What better way for a retailer to do that than through knowing the customer. Call it data mining, customer relationship marketing or whatever the current “buzzword” may be – the bottom line is knowing the customer to direct your offerings, your store and your service to the customer’s needs and desires.

What is data mining?

This is a process by which organizations compile personal, pertinent, actionable, information about the purchasing habits of their current customers as well as potential customers. Traditionally catalogers, who had no other way of getting to know their customers, used “data mining”. The concept spread quickly, becoming a necessary way of doing business in every facet of the global economy. Organizations around the world are now realizing that knowing their customers behavior, thought process and demographic profile is one important way they can establish competitive advantages and create brand awareness and brand loyalty over the long term.

How is Information obtained?

As consumers, we are often bombarded with unsolicited mailers and surveys (in-store or phone) that may be viewed by some as intrusive. With privacy concerns on the rise, many organizations have had to rethink their data-gathering initiatives. The Internet has however spawned new and unique ways of accumulating consumer information. Most importantly, it allows consumers to freely, on their own time, relay personal information about themselves. It is believed by many that the key to direct marketing is to collect information when the consumer wants to communicate it, and not when companies feel they want it.


Read more: Establishing and Maintaining Customer Relationships

Reprinted from The Columbus Dispatch


Thomas H. Hicks


Renaissance Partners is a leading performance improvement / corporate renewal firm specializing in retailing, consumer products and its supply chain (manufacturers, distributors, service and technology providers), manufacturing and service sectors (hospitality, restaurant, racino and racetrack operations, real estate) Owned and staffed by successful experienced operators, the Renaissance team has been creating value in and restoring health to stagnant or mature businesses since 1979. Renaissance partners and principals do the work in a timely and cost effective manner. The firm maintains solid relationships with lenders and business partners who are knowledgeable in the retail and retail related industry.
The retail/consumer products industry faces a maturing US economy, increased unemployment, higher food and fuel prices, increased taxes and insurance costs, social security concerns, rising medical costs, a time stressed society and most recently extreme volatility in the housing (including lower housing prices), credit, equity and global markets. Performance influencers include fast paced fashion cycle changes, over-storing and over-capacity, tightening of credit by lenders, the Wal-Mart and consolidation effects and growth in internet retailing. Competitive changes continue as the large players get bigger and stronger. Indirect challenges are posed by large retailers in many merchandise categories and the effect of thrift-chain growth. Private equity and hedge fund investments are furthering consolidation in many segments of the retail industry and demonstrating unwillingness to reinvest in troubled portfolio companies plagued by excessive leverage. The issues affecting consumer businesses trickle down to most sectors of the US and world economies.

Read more: Overview Case Studies

Charlotte, N.C., June 18, 2010 – Renaissance Partners provides a full suite of turnaround and corporate renewal services
to organizations confronting financial distress and performance stagnation. Our experienced team of business leaders is
uniquely qualified to support company’s requiring:

  • Capital
  • Strategic analysis and repositioning
  • Consumer research
  • Operational and process improvement including information technology and real estate
  • Restructuring, out of court and in bankruptcy
  • Liquidation and wind-down activities

Please visit our website to learn more about our firm and its accomplishments. We believe that

“Performance is the Only Option” and we fully commit to accomplishing the goals of our clients, everyday in every way.
To discuss your situation please contact Thomas H. Hicks, Managing Partner, at 954-415-6369.