Turnaround and Performance Improvement Advisors


U.S. Retail Sales Rise in October from September – Redbook

By Dow Jones Business News,  November 04, 2014, 09:21:00 AM EDT

By Tess Stynes

National chain-store sales edged up 0.2% during October from September, according to Redbook Research’s latest indicator, released Tuesday. The index’s increase compared with a target for growth of a 0.4%.

The Johnson Redbook Sales Index also showed seasonally adjusted sales for the period improved 4% from a year earlier, compared with a target for an increase of 4.2%. During the fourth week of October, sales rose 3.9%.

Redbook noted some stores did better during the week, supported by Halloween shopping for items such as costumes, candy and outdoor decorations. However, it added that the holiday’s falling on a Friday, usually an important shopping day, probably impacted the week negatively overall.

For November, Redbook set its preliminary target for same-store sales growth at 4.7% year-to-year, with a month-to- month increase of 0.1%.


Retail sales up in October

By Justine Griffin, Herald-Tribune

Tuesday, October 21, 2014

Retail sales improved by 2.1 percent during the middle of October, according to the International Council of Shopping Centers. Sales were strong at national chain retailers during the middle of October compared to the same time period last year, but on a week-over-week basis, sales decreased by 0.3 percent. “Business over the past week was strong for electronic stores, apparel stores and discounters,” said Michael Niemira, research consultant with ICSC. “Gasoline prices remained low, down a hefty 7.1 percent from the same week of the prior year. Continuing to get a break at the pump should bode well for healthy discretionary spending as we inch closer to entering the tradition holiday shopping period.”

The National Retail Federation predicts that holiday spending for Halloween will reach $7.4 billion this year.

U.S. oil production reached its highest level since 1985 last week, which helped ease the cost of gas across the country. Gas prices dropped by 10 cents nationally to $3.11 a gallon compared to the week prior. In Sarasota, the average price of gasoline hovered at $3.15 per gallon as of Monday.

The NRF also called for holiday spending during the moths of November and December to be up about 4.1 percent compared to 2013.

Jerry MonahanMr. Monahan has more than 30 years experience in sports/entertainment management with emphasis in racetrack management. Jerry has spent the last 15 years in restructuring and new business development, with extensive experience in legislative issues, management and government relations through projects in New York, Kentucky and Virginia. Since 1999 Monahan served as Senior Vice President and V.P. – Racing Operations of Colonial Downs, Virginia’s first pari-mutual racing operation. He developed a partnership between his company, state and local governments for simulcasting and an account wagering system to serve Virginia locations at nine in-state off-track facilities and multiple out-of-state wagering venues. Monahan was actively involved in legislative processes regarding pari-mutuel wagering, account wagering, interstate, intrastate, intertrack and off track issues, and was liason between Colonial Downs, New Kent County and the Commonwealth of Virginia. He launched Colonial Downs’ phonebet account wagering system in Virginia, managed racing activities for thoroughbred and harness racing meets and developed inbound and outbound simulcasting operations on and off-track. From 1991-97 Mr. Monahan served as EVP of Lexington Trots Breeders Association (The Red Mile/Tattersalls), where he blended live racing and simulcasting of thoroughbred and harness racing. He also restructured mutual operations increasing gross mutual handle by 60%, purses by 55% and the number of horses that raced at The Red Mile by 30%.Tattersalls became the first horse auction conducted by satellite allowing nationwide bidding. Red Mile publicity events also raised significant dollars for local charities. From 1987-91 Monahan produced similar improvements as VP – General Manager of Buffalo Raceway. He enabled the Company to be sold profitably following increases in handle, live attendance, and creation of nationally recognized stake programs. Previously, Monahan served in senior management capacities at Garden State Sales Company, Standardbred Owners Association of New York, Vernon Downs, Raceway Park, Northfield Park, Ocean Downs, Suffolk Downs, Brandywine Raceway, Yonkers Raceway, Liberty Bell Park, Pompano Park, Cahokia Downs and the Indiana State Fair. Monahan is a Director of the Thoroughbred Racing Association, serves on the Strategic Planning Committee of the Virginia Racing Commission and has served as Director of Harness Tracks of America.

Graydon WebbMr. Webb has over 30 years experience in restaurant and franchise retailing, having served as Chairman, CEO, Managing Director and Vice President-Franchise Sales. For the past 19 years Graydon has focused on food and food related technology companies as Managing Director of The Auric Group. Clients have included Rally’s/Zippos Drive Thru, Inc, Bojangles Inc., Wendco Inc., G.D. Ritzy’s Inc., TouchChoice Systems Inc., OneDentist Resources Inc., The Great American Bagle and AutoCafe Systems Inc. Mr. Webb also participated in management recruitment, corporate development, strategic planning, financings, concept direction, revenue enhancement and acquisition strategies for the above plus T.J. Cinnamon’s, Kenny Rogers Roasters, Pudgies Famous Chicken, I Can’t Believe It’s Yogurt, Long John Silver’s, KFC, Taco Bell, Clucker’s, Rax Restaurants, Java Coast, Johnny Rockets Inc. and Au Bon Pain/St. Louis Bread (Panera). From 1980-86 Mr. Webb served as Founder and Chairman of G.D. Ritzy’s Inc., a chain of over 100 locations throughout the U.S. This nationally recognized “contemporary diner” restaurant concept featured award winning food and premium ice cream recognized by People Magazine, Town Square (Kansas City), Ohio Magazine, Orlando Magazine, Philadelphia Magazine, Columbus Magazine and The Columbus Dispatch. Webb led three equity offerings totaling $20 million. Graydon served as Vice President – Franchise Sales for Wendy’s International Inc. from 1971-80 where he initiated and grew U.S. franchise sales, planning and support to 2,000 locations. He defined and executed franchise agreements for international expansion in Canada, the Caribbean and Japan. Mr. Webb is a graduate of The Ohio State University.


TMA Florida Chapter


                                                                                                                                          FOR IMMEDIATE RELEASE

For Further Information Contact:

Florida Chapter, Turnaround Management Association
Tabitha Moore
PO Box 3466, Orlando, FL 32802
Tel: 954-653-2484; Email: tabitha@mooremgmt.com


Post-Election Economy – U.S., Florida, Global

Ft. Lauderdale, FL (October 12, 2012) – Florida TMA (Turnaround Management Association)  is pleased to announce a special South Florida event on November 14th  focused on the key economic takeaways following the 2012 election. Well known economist Bill Stronge, Ph.D. Economics, Iowa State University and Professor Emeritus of Economics at Florida Atlantic University will discuss short and long-term issues such as the growing U.S. debt, entitlement programs, tax policy, health care, GDP growth and unemployment in the context of the 2012 election results.

Dr. Stronge was professor in the Economics Department at Florida Atlantic University from 1971-2006 (Chair, 1981-1990) and FAU Director of International Programs from 1990-2003. He also engages in economic consulting and research for public and private sector clients. Recently, he was appointed a Fellow with the Economic Development Research Institute (EDRI) in Palm Beach County and in 2009 became an adjunct professor of economics at Nova Southeastern University in the Master’s in Real Estate Program and in 2011 in the MBA Program.

Wednesday, November 14th, 5:30pm

Tower Club – Fort Lauderdale
100 SE Third Avenue
One Financial Plaza, Regions Bank Bldg. 28th Floor
Fort Lauderdale, Florida 33394
(954) 417-8770

$45 for TMA and Guest Organization Members

$55 Non-Members

Visit www.tmaflorida.org for information and registration or call (954) 653-2484


TMA and the Florida Chapter
The Turnaround Management Association (www.turnaround.org) is the only international non-profit association dedicated to corporate renewal and turnaround management. Established in 1988, TMA has more than 9,000 members in 47 chapters, including 32 in North America, and one each in Australia, Brazil, the Czech Republic, Finland, France, Germany, Ireland, Italy, Japan, the Netherlands, Southern Africa, Spain, Sweden, Taiwan and the UK, with a chapter in formation in Romania. TMA members are a professional community of turnaround and corporate renewal professionals who share a common interest in strengthening the economy through the restoration of corporate value. The Florida Chapter is dynamic and vibrant with meetings in the four leading markets in the State: Southeast Florida, Orlando, Tampa Bay and Jacksonville. Membership is entitles members to discounts at programs and networking events, including access to periodic members only events. More info: www.tmaflorida.org or contact Chapter Administrator Tabitha Moore at (954) 653-2484.

Event Sponsors:

 Renaissance Partners LLC

Turnaround and Retail Consultants 








U.S. Economy-The Real Truth

Ft. Lauderdale (May 10, 2012) –Florida TMA announces a special South Florida event focused on issues affecting the current and future economic situation. Well known economist Sanford J. “Sandy” Leeds will discuss the growing U.S. debt, entitlement programs, taxes, health care, politics and shorter-term issues such as GDP growth and unemployment.“Sandy Leeds is a must-see analyst, economist and financial professional who offers objective views on the U.S. economy.”

Sanford J. Leeds, Esq., CFA

President, MBA Investment Fund, LLC
McCombs School of Business, University of Texas at Austin
• MBA, University of Texas Graduate School of Business; JD, University of Virginia School of Law

Leeds is a faculty member at The University of Texas and President of The MBA Investment Fund, L.L.C. He teaches graduate and undergraduate courses, is a member of the Texas State Bar and is a Chartered Financial Analyst. Leeds serves on the Investment Committee of The Austin Community Foundation. Previously, he managed investments for a private money management firm with $1.6 billion of assets, and in his legal career conducted jury/bench trials including those affecting the securities industry and hearings involving the Sterling Foster $75 million fraud case. He advises on financial related litigation involving options, hedge funds, and other matters.

At McCombs School of Business, Leeds also teaches in the Dallas Executive MBA and International General Management programs. The recipient of numerous teaching awards, he makes presentations to various U.S. organizations and publishes weekly at www.leedsonfinance.com.

Wednesday, May 16th, 5:30pm
Riverside Hotel
620 East Las Olas Blvd
Fort Lauderdale, Florida 33301
$45 for TMA and Guest organization Members
$55 Non-Members
Visit www.tmaflorida.org for information and registration



Thomas H. HicksReprint from SGB June 5, 2000

History Lesson

Every retailer seeks to offer outstanding customer service. Millions have been spent on the latest “buzzword” laced programs developed and run by zealous HR and store operations operatives. Many companies have dispatched throngs of personnel to Disney and other seminars and training projects pledging to return immediate impact on sales through friendly, knowledgeable, courteous and prompt service. Countless hours have been consumed to train, brainwash and indoctrinate unwilling, un-motivated, non-believing people in the ways of the retailer and its commitment to outstanding, customer service.

What does it all mean? Why do we still do it? What can we learn from the past and from our wasted capital? What and who do we admire for its service and why?

What remains valid is the retailer’s continued desire to:

  • win and retain customers
  • meet or beat service expectations
  • build a consistent image in the customers mind
  • create long-lasting top of mind positive awareness of the business

Define it

In this column we’ve focused much attention on branding of store and creating long-lasting enterprise value. We’ve looked at businesses that have achieved “store as brand” identity. Most if not all have good customer service in the eyes of the consumer, whatever the definition of good may be.


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Thomas H. HicksReprint from SGB (August 23, 2000)

Establishing and maintaining customer relationships has always been crucial to a retailer’s success. But now, more than ever, companies have realized that in order to succeed in the information age, they must do more than offer generalized coupons, promotional events and price discounts. Consumers around the world want to quickly find the merchandise they want at an attractive price, in-stock, and they want to be recognized and feel that they can consistently rely on that organization. In short, the consumer wants to be a retailer’s main priority. What better way for a retailer to do that than through knowing the customer. Call it data mining, customer relationship marketing or whatever the current “buzzword” may be – the bottom line is knowing the customer to direct your offerings, your store and your service to the customer’s needs and desires.

What is data mining?

This is a process by which organizations compile personal, pertinent, actionable, information about the purchasing habits of their current customers as well as potential customers. Traditionally catalogers, who had no other way of getting to know their customers, used “data mining”. The concept spread quickly, becoming a necessary way of doing business in every facet of the global economy. Organizations around the world are now realizing that knowing their customers behavior, thought process and demographic profile is one important way they can establish competitive advantages and create brand awareness and brand loyalty over the long term.

How is Information obtained?

As consumers, we are often bombarded with unsolicited mailers and surveys (in-store or phone) that may be viewed by some as intrusive. With privacy concerns on the rise, many organizations have had to rethink their data-gathering initiatives. The Internet has however spawned new and unique ways of accumulating consumer information. Most importantly, it allows consumers to freely, on their own time, relay personal information about themselves. It is believed by many that the key to direct marketing is to collect information when the consumer wants to communicate it, and not when companies feel they want it.


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